FAQ

Questions

Frequently asked questions.

Here are quick answers to common shopping, wishlist, payment, and delivery questions.

How do I place an order?

Open a product, add it to cart, and complete checkout with your details. Our team will contact you to complete payment.

Can I save products for later?

Yes. Sign in or create an account, then use the heart button to save products to your wishlist.

How will payment work?

Submit your order first. Our team will contact you after checkout to complete payment and confirm your order.

Where can I see delivery details?

Shipping and delivery information will be provided at checkout when available.

Can I ask for help choosing a product?

Yes. Use the chat button and include your preferred colour, occasion, size concern, or style direction.